Customer Support

Customer Support

Stay connected

Our European Service Desk Support Team is available from 6.00 till 21.00 hours (CET).

To guarantee our traders and IT professionals a fair, secure, reliable cash trading environment, dedicated NYSE Euronext market professionals are always on hand to provide advice and ongoing support. The first line of defence is a strict escalation procedure that swiftly addresses and rectifies any market disruptions.

Market Support

NYSE Euronext provides traders and IT professionals with real-time regulated cash market support.  More

Technical Support

NYSE Euronext provides traders and IT professionals with technical support for all your test and production platforms.  More

Relationship Management

NYSE Euronext provides every trader and IT professional with a dedicated Relationship Manager to act as your first point of contact for all non-technical or functional issues.  More